FAQs

Web Design

— I have a website already and it hasn't done me any good. Why should I bother with another one?: — I have a website already and it hasn't done me any good. Why should I bother with another one?
Perhaps your current website just needs to be updated and promoted. You may want to consider a website renovation and continuous promotion. We have a great Search Engine Optimization program where we work together month to month to help your website achieve the best search engine rankings possible.

— How long does it take to have a web site designed?: — How long does it take to have a web site designed?
The time frame is determined by the size of your web site, the complexity of your site design, and our current client design schedule.

— How much does a web site cost?: — How much does a web site cost?
There are quite a few factors that are going to affect the ultimate cost of your web site. These factors include how many pages you are going to have, if you will sell products on your website, the graphic work involved, and how interactive your future web site will be. You will also need web hosting and domain name registration.

— What do I have to do or supply to have my website created?: — What do I have to do or supply to have my website created?
We will need you to supply the content for all the pages decided upon. You will not need to organize it, or lay it out or format it in any way; we handle all of this for you. After supplying us with information you will occasionally need to confirm or make changes to our work in progress.

YES! We offer 4 types of discounts to our valued customers:

1. High Traffic Discount. If we think your website has high traffic generating potential, you may be eligible for DEEP DISCOUNTS on our web design and Search Engine Optimization (SEO) services in Mississauga, Toronto and GTA. Talk to one of our account managers today if you think you would qualify for this type of discount.

2. Refferal Program Discount. We offer a 10% discount to the party that has been referred to us for web design or SEO services and a 5% web design credit to the referring party.

3. Volume Discount. If you design multiple websites with us, we will definitely arrange a discount for you.

4. Promotional Discounts. These discounts take various forms and scale. Visit our news section frequently!

— How many design concepts should I expect?: — How many design concepts should I expect?
UNLIMITED for everybody! Only the companies who have truly talented and creative designers can offer you unlimited concepts. We are 100% sure our designers will produce brilliant website design concept that you will absolutely love!

— Why are your services so expensive?: — Why are your services so expensive?
ASMART specializes in super-fine quality web design, search engine optimization (SEO) and corporate identity (style) design services. Among web design companies that match our quality, we are the only AFFORDABLE in Mississauga, Toronto and GTA. Don't pay cheap or expensive for your website or SEO. Pay ASMART!

— Why are your services so inexpensive?: — Why are your services so inexpensive?
Most web design companies enjoy growth of profit margin (higher prices). ASMART is on a mission! We are to expose online all small businesses that provide high quality services. Therefore, we keep our prices affordable while providing high quality services. Rather than growth of profit margin, we enjoy rapid growth of our client base.

— How long does it take to design a website?: — How long does it take to design a website?
Once you meet with our account managers in Mississauga, Toronto or GTA, we start the first stage - website concept design. This stage takes as long as it is necessary for us to come up with a brilliant website design and for you to approve the concepts of all the web pages. The next stage - technical website implementation - starts immediately after and takes 1 to 6 months depending on project complexity.

— Do you have an office?: — Do you have an office?
We do! You can see us in our Mississauga (2680 Matheson Blvd. E.) office. In order to meet with one of our account managers, please make sure you BOOK AN APPOINTMENT in advance!

— What is a URL?: — What is a URL?
URL refers to uniform resource locator and is a unique address that helps the web browser in locating your website. A URL can directly benefit the ranking of a website on the search engines when coupled with other techniques of search engine optimization.

— What is a domain name?: — What is a domain name?
A domain name represents a number of IP addresses and is added to the URL to identify particular pages of websites. A domain name also helps in making the address of the website easily memorizable.

— Once my website design is completed - what after sales service do you offer?: — Once my website design is completed - what after sales service do you offer?
We offer support for all the websites designed by us and in case you come across any problems, our services are always at your disposal. You can contact us for all your enhancement and maintenance needs so that your website remains up to date.

— How do I update my website?: — How do I update my website?
A number of techniques can be used to update websites. You can decide the method and the functionality levels that you wish to have in your website. If you want, we too can help you in deciding over the methods to be used so that your requirements are fulfilled.

If your website does not have more number of pages and does not need regular updates, you can take cost effective services from ASMART solutions. The methods that are to be implied to make changes in the website will depend upon the information and date you have in your website and how it is being stored.

From us, you can obtain an online content management system with the help of which you can update different sections of your website like news etc. with the help of the functionality that we provide; you will be able to upload full range of products by making use of the spreadsheets. Also, databases can be added if you need.

— Will everyone see my web site the same?: — Will everyone see my web site the same?
The visitors who come to your website will have different browsers and computer settings and thus will be able to see your website in a different manner. We take care of this fact and then design the website accordingly. We also preview the websites in a number of browsers and computer settings. If some changes are brought into the technology, the website may need to be evaluated again.

— Do you use Flash animation in your website design?: — Do you use Flash animation in your website design?
We put to use flash animation in a variety of websites. You need to know that flash elements can attract the visitors as it makes the web pages appealing but if they are used unnecessarily and in very page, the search engines may not be able to index the pages. This is because the search engines do not understand the content that has been put into the flash pages.

We thus use flash in small banners, demonstrations and ads and include it in the pages with written html text. This is the best way to let the search engines know of your web pages while making them attractive.

— Can I get e-mail with my website?: — Can I get e-mail with my website?
It is possible for you to get an email with your website and can take the help of this email to create a number of addresses through which your visitors can contact you. Example of an email will be info@name-of-your-domain.com.

— Is there any training provided with the Content Management System - CMS?: — Is there any training provided with the Content Management System - CMS?
With the content management system, you get explanatory notes that can prove to be very helpful to learn the system. They are easy to comprehend. While we are still designing your website, we make you see the administration screens. For all queries and doubts about the process, you can contact us. We would be happy to assist you in the process.

— How many pages can I have on my web site?: — How many pages can I have on my web site?
There is no limit to the number of pages that can be added to your website. Search engines prefer websites that have more number of pages.

— I already have a website and I need it updating, can you help me?: — I already have a website and I need it updating, can you help me?
We can surely help you out with the updating process and give you a quote for our service charges.

— Do you redesign existing websites?: — Do you redesign existing websites?
We do indulge in website redesigning. We make sure that the context and style of your website is maintained while giving it a new shape. If you want, we can provide you with a free website evaluation so that you can assess your needs well. We can then redesign your website and let you benefit from the latest technology in the world of web.

— Can I have a professional email address?: — Can I have a professional email address?
It is important to know if you have a professional email address and if your company is flexible. Some companies are unaware of the benefits of email communication. You need to know that the email address you have can play a more important role than the logo, business cards or letterhead.

— Can I register a domain name through ASMART?: — Can I register a domain name through ASMART?
Of course! We specialize in offering domain name registration services. You can visit the domain registration page on our website and look for various names that are available for registeration. It is not necessary that you use our web hosting or design service to be able to use this service. We do look forward to offering more services for your website.

— Who owns the website once the website design is completed?: — Who owns the website once the website design is completed?
After we have designed the website, all its rights are transferred to you. We send you a CD that has the copy of the website. You can keep the copy with you and can eve use the services of some other web hosting company to upload it for you. You can use the CD according to your wish after we have completed the designing work.

Corporate Identity

— How many concepts do I get?: — How many concepts do I get?
The minimal package consists of 3 concepts though we deliver more than 3 also. You can enjoy UNLIMITED free revision rounds for the concept chosen by you.

— What file formats do you support?: — What file formats do you support?
The types of formats supported by us include:
JPG,GIF,BMP,PNG,EPS,PDF,PS,PSD,TIFF,
High Rez TIF,High Rez BMP,High Rez PNG,AI

— What is a logo revision?: — What is a logo revision?
It is one of the frequently asked questions. The answer to this is briefed below:

1. Once your logo is delivered, you might change your mind and would like to make some changes in color, font, shadow or any other change. This is termed as logo revision. Under one revision, you can give instructions for several minor changes. The process to make revision is very easy. Just email us mentioning all the changes that you require. After accepting the design, if you would like to make changes, we charge a small fee for that.

2. If you want to have a completely new logo design, it would not be called as revision. We charge a normal fee of the original logo depending on whether you want something new to be made or we missed on the mark. If you are confused, we are there to assist you.

— What is your delivery time?: — What is your delivery time?
Our endeavor is always to deliver the initial logo for approval within 3 business days and revision within 2 working days. (These times may get prolonged during busy schedule. Just drop us an email if you think it is taking long.)

— What can I use my new logo for?: — What can I use my new logo for?
When it comes to the usage of logos, the reasons goes beyond along with your imagination. Logo can be used during website promotion, documents embedding, off-line printing and the popular one being printing on signs, T-shirts, stationery, banners and lunch box.

— What about Copyright. Who owns it?: — What about Copyright. Who owns it?
You own the copyright. We provide it in greyscale, which makes it easier for you to register it at a trademark organization. In case of any copyright issues while using are logo design services, you are 100% responsible for it. It is a part of your responsibility to get all details on copyright violations. After delivery, the logo company is not liable for any copyright issues. Our company set up is there to assist you in this regard. Our directory provides links for your help (See bottom of page)

— How can you provide this service for such a low price?: — How can you provide this service for such a low price?
This is one of interesting questions we love to entertain. We do not make any profits out of logo design service. It is termed as a loss leader product. Our low cost services are an initiative to build your confidence on us and test the quality. We believe in building long business relationships and make you unhesitant while buying our professional graphic design and specialized printing services.

— What else do you design except the logo?: — What else do you design except the logo?
We are there to make your corporate identity exceptional and unique in every possible way. For this, we offer services of designing business cards, presentation folders, mailing labels, envelopes, letterheads, cups, pens, pencils and many more.

Search Engine Optimization

— What is Search Engine Optimization or SEO?: — What is Search Engine Optimization or SEO?
Seo refers to the techniques or methods to make it search engine friendly and get it higher rankings in the search engines, Or in short optimizing your website. It is important to know that if you do not make use of these techniques, your website loses all chances of getting high search engine results with the help of important keywords.

— What is White Hat SEO?: — What is White Hat SEO?
Ethical SEO means implementing the standards and guidelines set by the search engines while doing search engine optimization. We do not make use of any chats or tricks that make the search engines ban your site. White hat techniques bring results that are lasting and more effective and can easily adapt to the changes in algorithms. Black hat strategies may bring faster results but they do not last for a longer period of time. This is why we take the way of white hat techniques to do search engine optimization.

— What is Black Hat SEO?: — What is Black Hat SEO?
There are a lot of tricks and cheat techniques that are applied as a part of black hat optimization. The tricks include spamming keywords, hiding text on background and cloaking. It may appear to you that these methods are beneficial but search engines do not approve of them. The search engines are on the lookout for such loopholes and can even penalize your website. We do not make use of the black hat techniques to get rankings to your website.

— What is Search Friendly design?: — What is Search Friendly design?
When we say search engine friendly, we mean that we design your websites in a way that makes it easier for the search engines to read and identify them. There are elements in a website page like java scripts, poison words, PHP and flash animation that the search engines find it impossible to comprehend. Some of the search engines and website directories do not approve of automated submissions and can even mark them as SPAM.

A lot of things need to be paid importance if you want to get high rankings on search engines. If you want to increase the number of visitors to your website by making it search engine friendly, our experts can help you in the process of getting top positions on the search engines.

— How do I achieve top 10 search results?: — How do I achieve top 10 search results?
There is a set of rules that you need to follow in order to get top 10 results. Make sure that the design of your website is search engine friendly and it does not contain too much of flash content or java content (it may be used as secondary navigation). Do a good research to find out appropriate keywords and then put them into your content.

If you create a number of back links as well as in build links, your page rank can improve. The website you have should reflect the identity of your business and all the content that you put should be relevant. Do not make use of the black hat techniques to deceive the search engines or the people visiting your website.

— Why is SEO so important?: — Why is SEO so important?
According to some facts, almost 85% people make use of internet to find products of their choice and then make a purchase as well. With SEO one can make sure that the website fulfils every criterion to get higher ranking in the search engine listings. If your website is not in the list of top 20 websites, it is difficult for your customers to find you on the web.

— Why can't I find my web site in the search engines?: — Why can't I find my web site in the search engines?
Once your site has been submitted to the top Search Engines they may require several weeks, or even months to actually spider and list your web site in their directory. How fast your site is listed depends on each individual Search Engines database update schedule.

Website Hosting

— What is web hosting?: — What is web hosting?
Web hosting is a monthly fee that you pay to have your site accessible on the Internet. We can provide web hosting for our clients.

— I am currently hosted with another hosting provider and would like to switch over to ASMART Solutions Inc. hosting. How do I do this?: — I am currently hosted with another hosting provider and would like to switch over to ASMART Solutions Inc. hosting. How do I do this?
Just fill out our request form and we will take care of everything. We will transfer your domain name along with all of your existing web sites content.

— Can I choose you to design my site and use my own web hosting?: — Can I choose you to design my site and use my own web hosting?
You are free to use any web host for your website. We do the designing work for you and after its completion, with the help of your ftp login username and password, we upload your website.